E-Commerce Sales Support Specialist
TalentPop App
Date: 9 hours ago
City: Davao
Contract type: Full time
Remote
Join TalentPop App as an E-Commerce Sales Support Specialist!
At TalentPop App, we’re redefining the way e-commerce brands connect with their customers. We partner with fast-growing online businesses to provide top-tier customer service and sales support that enhances every step of the buyer’s journey. If you’re someone who takes pride in turning questions into solutions, problems into opportunities, and conversations into conversions — this role is for you.
We’re on the lookout for a skilled and motivated E-Commerce Sales Support Specialist who is not only passionate about helping people but also driven to support sales efforts and maximize customer satisfaction. If you're ready to grow with a fun, fast-paced remote team, keep reading — we’d love to have you onboard!
What You’ll Do
Ready to turn your passion for e-commerce and customer care into a rewarding career? Join TalentPop App today and help us create amazing online shopping experiences, one conversation at a time.
At TalentPop App, we’re redefining the way e-commerce brands connect with their customers. We partner with fast-growing online businesses to provide top-tier customer service and sales support that enhances every step of the buyer’s journey. If you’re someone who takes pride in turning questions into solutions, problems into opportunities, and conversations into conversions — this role is for you.
We’re on the lookout for a skilled and motivated E-Commerce Sales Support Specialist who is not only passionate about helping people but also driven to support sales efforts and maximize customer satisfaction. If you're ready to grow with a fun, fast-paced remote team, keep reading — we’d love to have you onboard!
What You’ll Do
- Customer Assistance: Provide friendly and efficient support via phone, live chat, email, and SMS for inquiries related to products, orders, returns, and refunds.
- Product Recommendations: Assist customers with making confident shopping decisions through personalized suggestions and detailed product knowledge.
- Order Management: Monitor, update, and resolve order-related concerns with speed and accuracy.
- Sales Support: Identify upselling and cross-selling opportunities to help boost revenue and improve the customer experience.
- Customer Insights: Keep detailed records of customer interactions and feedback to help inform internal improvements.
- Team Collaboration: Communicate insights and customer trends with the internal team to continually optimize the support process.
- 1+ year of experience in e-commerce, customer service, or sales support.
- Excellent communication skills — both written and verbal.
- Experience with Shopify, Gorgias, Zendesk, or other CRM platforms is a plus.
- Ability to stay calm and resourceful when handling customer concerns.
- Strong attention to detail and organizational skills.
- Self-motivated and comfortable working in a remote, fast-paced environment.
- Earn commissions and enjoy annual performance-based increases.
- Paid time off to rest and recharge.
- HMO health coverage or a Health Stipend to keep you protected.
- Performance and recognition bonuses to celebrate your wins.
- 100% permanent work-from-home setup — no commute needed!
- Supportive, friendly team culture with real opportunities for career growth.
Ready to turn your passion for e-commerce and customer care into a rewarding career? Join TalentPop App today and help us create amazing online shopping experiences, one conversation at a time.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Online Sales Associatee
Chief Logistics,
Davao
1 day ago
Prepare, photograph and write descriptions of the products to be sold and put the information online.Reesponsibilities includes Calculating total purchase amounts, taxes, and shipping costs; process payments; and send orders.Interact with customers to answer questions or resolve issues and concerns.
Keyholder - The Cosmetics Company Store - Part Time - Woodbury Common Premium Outlets, NY
The Estée Lauder Companies Inc.,
Davao
3 days ago
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer,...
Sales Development Representative (PH) (Remote)
OpsArmy,
Davao
1 week ago
SDR - Cold Caller | Full Time | RemoteWe are seeking a motivated and goal-oriented Sales Development Representative (SDR) to join our growing team. In this role, you will be responsible for proactively identifying, engaging, and qualifying new business opportunities through outbound outreach efforts. As the first point of contact with prospective customers, you will play a critical role in...
