Duty Manager
Shangri-La Group
Date: 2 days ago
City: Cebu City
Contract type: Full time
Shangri-La Mactan, Cebu
Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.
The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.
We are looking for a Duty Manager.
As a Duty Manager, We Rely On You To
Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.
The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.
We are looking for a Duty Manager.
As a Duty Manager, We Rely On You To
- Ensure smooth operation on a daily basis
- Enhance overall guest experience during their stay
- Supervise and direct the front desk team
- Ensure all colleagues are kept up-to-date with hotel products and services
- Monitor all arrivals and departures from a guest experience perspective
- Takes pride in being a hotelier
- Is a self-starter
- Is a friendly, helpful and trustworthy leader
- Fully understands room operations
- Fully understands front desk operations
- Communicates and writes with fluency in English
- Has experience in the same capacity, preferably in a luxury hotel
- Preferably comes from a hotel management-related education background
- Has strong interpersonal and communication skills
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