Digital Solutions Division Head - SME Banking
RCBC
Date: 3 weeks ago
City: Makati City
Contract type: Full time
Job Summary
- Responsible for leading cross-functional teams to execute identified opportunities for process, technology, product, and change related projects using proven product and program lifecycle methodologies. This role is responsible for ensuring the success of the product.
- Ensures the achievement of the product's business objectives: sales, revenue, profitability and cost. Takes part in every aspect of determining revenue targets, support requirements, and expense budgets required in every project, i.e., CAPEX, advertising, promotions, suppliers and vendors.
- Acts as the Business Owners of the product/s and ensures timely product delivery and meets the optimum product performance.
- Introduces new products, features and innovations using global banks as benchmark, concepts/ideas from other industries, new technologies, etc.
- Formulates and recommends strategies and action plans to initiate enhancements for existing products and/or services.
- Coordinates product development process, together with project manager in major projects, to ensure timely delivery of product / enhancements. Coordinates with various units of the bank for this purpose.
- Prepares concept paper, business case, business requirement documentation, and other requirements for approval of various committees. Prepares necessary documentation for BSP notification /approval. Finalized product manual, standard Memorandum of Agreement (MOA), change requests and other documents to implement new/enhancements to product/service
- Finalizes Service Level Agreement (SLA) between various business and operating units that will have a direct impact on the assigned project, if applicable.
- Formulates training programs, information and communication plans, distribution channel strategies, and promotional campaigns to pursue business growth.
- Monitors and analyzes product performance, campaigns and projects vs. targets, P&L and ROI objectives; formulates and implements action plans to improve product performance.
- Reviews product costing, if any, and ensures that these are updated and competitive.
- Regularly conducts research regarding products: competitive surveys, feedback from customers and other stakeholders, internet-based research, etc. Initiates and recommends relevant research that could require external resources. Keeps abreast of industry/ global trends and uses these to explore opportunities to grow his/her product/s.
- With at least 5 years working experience with product and project management, business needs assessment, requirements elicitation, business requirements analysis and documentation and solution assessment and validation
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