Desktop Research & Administrative Assistant

Job Category: Administration

Job Location: Angeles/Mabalacat, Pampanga

Would you like to become part of a UK-based business where your expertise as a Desktop Research & Administrative Assistant will be fully utilized? This job is perfect for you! Why you will love working with this Client? This client is a trusted furniture supplier in UK. They currently build a team in the Philippines and are looking to hire an experienced individual to support their UK team. ! Location / Shift Angeles/Mabalacat, Pampanga / Mid Shift NOTE: You must be willing to work in the office in the above office location to apply for this position About The Role We are looking for a proactive and detail-oriented Desktop Research & Administrative Assistant to support our team with both research and operational tasks. This hybrid role is ideal for someone who enjoys digging into data, organizing information, and keeping things running smoothly behind the scenes. You’ll assist in gathering insights from secondary sources while also providing essential administrative support to ensure the team operates efficiently. Key Responsibilities Research and Analysis

• Conduct desktop research using a mix of online external resources as well as internal documentation.
• Summarize findings into clear, actionable reports and presentations.
• Create and maintain competitive landscapes tracking competitor activity and emerging developments.
• Support internal teams with ad hoc research requests.
• Maintain and organize research documentation and knowledge repositories.
• Improve and maintain competitor pricing database for various regions.
• Maintain a product feedback log up to date and run monthly reports from it.

Administrative Support

• Attain quotes from vendors following our internal process, generate purchase orders and seek approvals for invoice payments.
• Collect data for completion of cost sheets.
• Handle basic data entry, electronic archiving, and record-keeping tasks.
• Liaise with internal departments and external contacts as needed.

Requirements Qualification

• Bachelor’s degree in Business, Economics, Social Sciences, or a related field.
• Strong organizational and time-management skills.
• Excellent written and verbal communication in English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and manage competing priorities.
• A keen eye for detail and a proactive approach to problem-solving.

Preferred Skills

• Basic understanding of market research and administrative workflows.
• Familiarity with free research tools (e.g., Statista, Google Scholar).
• Experience conducting secondary research and presenting findings in a succinct way.

Why join optiBPO? optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that supports clients across Australia, New Zealand, United States, Canada, United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines. Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us. More Jobs Available