Derma Operations Head

Marivent Hotels & Resorts - VS Hotel and Victoria Sports Club


Date: 2 weeks ago
City: Quezon City
Contract type: Full time
Duties And Responsibilities

  • Oversee day-to-day operations of the Victoria Skin Laser Care Center Inc.
  • Ensure clinic processes are followed in accordance with company standards and regulatory compliance.
  • Develop and implement operational protocols and service workflows for efficiency.
  • Monitor inventory levels of medical/aesthetic supplies and equipment.
  • Supervise and lead derma and aesthetic personnel, including dermatologists, aestheticians, therapists, and support staff.
  • Conduct regular training, evaluations, and performance reviews.
  • Foster a positive, professional, and patient-focused work culture.
  • Ensure delivery of high-quality aesthetic and dermatological services.
  • Address patient complaints and concerns promptly and professionally.
  • Implement and monitor customer satisfaction programs and service feedback systems.
  • Work closely with senior management to develop business strategies, sales targets, and promotional campaigns.
  • Analyze performance metrics and KPIs (e.g., patient volume, sales targets, treatment conversion rates).
  • Recommend service enhancements and new aesthetic treatments based on trends and demand.
  • Ensure adherence to all health, safety, and sanitation guidelines.
  • Maintain up-to-date licensing, certifications, and records for the clinic and staff.
  • Ensure compliance with Department of Health (DOH), FDA, and other regulatory bodies.
  • Prepare and submit regular reports on clinic performance, operational concerns, and patient feedback.
  • Provide insights and recommendations to executive management based on operational trends and industry benchmarks.

Qualifications, Skills And Experience

  • Bachelor’s degree in Nursing, Medical Technology, Business Administration, or any related field (preferably with clinical background).
  • At least 5 years of experience in aesthetic or dermatology clinic operations, with 2–3 years in a supervisory or management role.
  • Strong leadership, communication, and people management skills.
  • Proficient in clinic management systems and Microsoft Office tools.
  • Knowledgeable in dermatology/aesthetic procedures, skincare products, and customer care best practices.
  • Must be highly organized, detail-oriented, and results-driven.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Tagapagturo ng AI (Tagalog/Ingles)

DataAnnotation, Quezon City
1 day ago
Ang DataAnnotation ay nakatuon sa paglikha ng de-kalidad na Artificial Intelligence (AI). Sumali sa aming koponan upang tumulong sa pagsasanay ng mga AI chatbot habang tinatamasa ang flexibility ng remote na trabaho at ang kalayaang pumili ng sarili mong iskedyul.Naghahanap kami ng isang AI Tagapagturo upang sumali sa aming koponan at turuan ang mga AI chatbot. Makikipag-usap ka sa mga...

Chat Support Rep (SM FAIRVIEW) 100% CHAT ACCT, NO CALLS!

Afni, Inc., Quezon City
2 days ago
Afni Philippines is looking for Chat Support Representatives (CSR) to support our company in SM Fairview, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.Apply now and get:Up to PHP 19,000 monthlyPLUS up to PHP 9,000 monthly performance incentiveUp to 4 HMO Dependents for FREEPHP 10,000 Annual Medical ReimbursementLife InsurancePaid LeavesPaid TrainingUnlimited...

Client Services Director

Afni, Inc., Quezon City
3 days ago
DescriptionDuties and Responsibilities:Develop strong business relationships with “key players” in the respective industry and partner with existing clients to understand & align to their strategy. Develop strong partnerships with our clients to assist in growth of new and existing relationships. Ensure the financial performance of client contracts and programs by closely working with clients to adjust as needed. Partner with...