Delivery Operations Advisor

What to Expect

Delivery is a very exciting time for customers who are preparing to take ownership of their Tesla. The Delivery Operation Specialist serves as a liaison between the local delivery and supporting teams to consistently and professionally prepare for customer deliveries. This position has a direct impact on our delivery promise as customers take ownership of their new vehicles.

What You’ll Do

Oversee and coordinate administrative responsibilities at the Delivery center

Monitor and manage pipeline flow and appointment calendars to ensure an accurate and efficient delivery process.

Prepare, print and process delivery documents in an accurate and timely fashion

Work cross-functionally with other sales operations teams to verify sales orders, contracts and registration documents for accuracy.

Record information and ensure data quality in our CRM and other systems

Work with other departments such as service and logistics to coordinate vehicle shipment and prep

Develop and implement best practices to provide a superior ownership experience and reflect Tesla brand values

Perform other related duties based on business needs

What You’ll Bring

Excellent organization and communication skills

Comfortable working in a fast paced environment

Proven ability to work well with others in a team

Self-starter who is goal-oriented and highly motivated

Attention to detail

Willingness to work on a flexible schedule, according to activity volume

Ability to work across multiple systems

Bachelor's degree or equivalent combination of education and experience

Automotive registration and operations experience preferred

At least 3 years' work experience

Proficient in English

Driver license's holder