Delivery Excellence Associate Manager
TASQ Staffing Solutions
Date: 2 days ago
City: Mandaluyong City
Contract type: Full time
RESPONSIBILITIES:
- Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment
- Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
- Assist organization in the creation, monitoring, measurement and analysis of standardized processes
- Support the development and implementation of a formal management review of Key
- Performance/Operating results, and train and coach all functional areas on measurement principles
- Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
- Facilitate and/or participate in cross functional Process Improvement Initiatives and root cause analysis
- Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
- Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
- Communicate to key management stakeholders on salient quality issues and business opportunities
- Open to Bachelors Degree or undergraduates with relevant experience.
- Must have minimum at least 3 years of relevant experience in Business
- Excellence/Business Transformation/Operational Excellence/Continuous
- Improvement/Process Improvement under Finance and Accounting
- Experience in BPO industry
- Handling clients isn't required and must focus on how candidates are able to communicate effectively, handle certain situations and thoroughly express knowledge on six sigma.
- Applicants with experiences in dealing and leading internal projects are acceptable.
- Led more than 1 Value Stream Mapping activity
- Six Sigma Green Belt Certified or Trained
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Technical Support Engineer - Machinery Health Manager
Emerson,
Mandaluyong City
2 days ago
Job Summary JOB DESCRIPTION If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you! We are looking for hardworking individuals with a keen interest in learning new technologies and driven to apply their knowledge to tackle the toughest problems and deliver optimum results. The...
National Consultant to enhance the Gender-Responsive Case Management (GRCM) and Handbook for Case Managers of 4Ps Beneficiaries
United Nations Population Fund (UNFPA),
Mandaluyong City
1 week ago
TERMS OF REFERENCE Hiring Office:United Nations Population Fund (UNFPA), PhilippinesConsultancy PeriodThe consultancy will involve 95-person days spread over a calendar period of 11 months, from November 2024 to September 2025Purpose of consultancy:Background and Rationale:The United Nations Population Fund (UNFPA) is committed to promoting gender equality and empowering marginalized populations, particularly women and girls disproportionately affected by Gender-based violence (GBV). In...
Payments Specialist
Vector Outsourcing Solutions Philippines,
Mandaluyong City
1 week ago
Salary: 15,000- 20,000 PHP/ monthJob Description:Primarily responsible for posting payments made by patientsEnter medical insurance payments of patients based on various procedures done from clinics in the USEnter allowed adjustments, write-offs based on regulationsBalance posted payments with control totals as recommendedTrack denial/payment trendsEnsure accuracy of data and execute accordinglyAmend and resubmit claimsMinimum Qualifications:Must be detail-oriented, has a keen eye for...