Data Engineer - Flexible Work Setup

Discover your 100% YOU with MicroSourcing!

Position: Senior MES customer Support Engineer

Location: Global One, Eastwood, QC

Work setup & shift: Flexible work setup | Night shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role:

As a Senior MES Customer Support Engineer, You Will

• Reporting to the Support Manager, you will be expected to work independently and as part of the support team. You will undertake a range of highly technical tasks that arise during the resolution of tickets where you will be required to log in various different systems and resolve the problem or issue.
• You will work on our Support Portal: Reviewing incidents, problems and change requests.
• Training will be provided inhouse and you will have an opportunity to work with leading edge technology in blue-chip multinational F&B companies. You will be based in Dublin however international travel is an important element of this position as some of our strategic clients are US based.
  
  

What You Need:

Non-negotiables

• Extensive experience with SQL Databases
• Extensive experience with T-SQL codes, Stored Procedures, Views, Functions
• Experience with SSIS, ETL
• Ability to write/debug code in C#
• Ability to debug code in Javascript, HTML, XAML
• Knowledge WPF, HTML 5, .Net Framework, SSRS Reporting
• Internet Information Services – IIS
  
  

Preferred skills/expertise

• Excellent verbal and written communication skills.
• Excellent organizational skills.
• Ability to multi-task
• Good ability to comprehend technical information related to computer software, computer and network hardware
• Proficiency with MS Office applications (Word, Excel, Power Point)
• Microsoft SQL Management Studio
• SQL Server Profiler
• Telerik Software tools [a plus but not a requirement]
  
  

–

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply