Data Analyst

As a Data Analyst at Sitruna, you'll play a vital role in unlocking the power of our data. You will be responsible for maintaining the health of our data warehouse, resolving data issues, and continuously improving our data applications. You'll work closely with our team to automate processes, optimize workflows, and create user-friendly tools that empower everyone to access and understand our data. You'll also support the creation of insightful reports, conduct data analysis, and provide training and support to colleagues to enhance their data literacy.

Your Core Responsibilities Would Include

Data Infrastructure Issue Management

• Support the maintenance of our data warehouse
• Resolve ad-hoc data issues within existing tools (app, templates, weekly reports)
• Implement and monitor improvements to the Sitruna App
• Support the enablement of new metrics
  
  

Automation and Process Optimisation

• Execute and refine automation to improve the efficiency of existing processes
• Support the creation of automated workflows
• Support cross-functional process improvements by identifying inefficiencies and suggesting data-driven solutions.
• Develop tools and templates that empower self-service access to data for the wider team.
  
  

Reporting and Analytics

• Support the build of internal and client-facing reporting systems.
• Assist in improving the quality and efficiency of existing reporting processes.
• Perform ad-hoc data pulls to support delivery teams
• Conduct ad-hoc data analytics projects to uncover insights for clients or delivery teams
• Build ad-hoc custom reporting for clients with specific requirements
  
  

Training and Team Support

• Deliver training sessions to increase data literacy within the company (PH team focus)
• Educate team members on automation possibilities and encourage them to identify processes suitable for automation.
• Host regular drop-in sessions to provide guidance and address data-related queries from team members (PH team focus)
• Be available for on-demand support regarding data questions and troubleshooting.
  
  

Collaboration and Enablement

• Work closely with cross-functional teams to support the design and execution of data-driven solutions.
• Collaborate on the development of internal processes
• Partner with the team to create reusable templates and tools that standardise data workflows and reporting
  
  

Your Qualifications Are

• Minimum 2 years of solid experience in a data-centric role
• Advanced proficiency in Google Sheets, LookerStudio, and BigQuery
• Google App Script is an advantage but not required
• Intermediate skills in SQL (e.g. joins, temporary tables, subqueries)
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills, with the ability to explain complex data concepts clearly and concisely
• Strong collaborating and training skills, with the ability to provide 1:1 and small group training sessions to team members on data analysis concepts and tools