Customs Logistics Manager
Kuehne+Nagel
Date: 2 days ago
City: Cebu City
Contract type: Full time
BE PART OF OUR GROWING TEAM
Your Role
Operational responsibility for the day to day running of Customs GS Cebu, inclusive line Management of European team.
Your Responsibilities
Your Role
Operational responsibility for the day to day running of Customs GS Cebu, inclusive line Management of European team.
Your Responsibilities
- Financial cost management
- Ensure customs compliance
- Morale and growth of team.
- Build the culture & team
- Morale and growth of team.
- Regular quality analysis and customer feedback analysis
- Establish KN Customs teams according to guidelines EUR
- Utilization of teams according to productivity benchmarks
- Regular attrition analysis and relevant mitigation measures
- Operationally performing inside of agreed service and KPI levels
- Ensure optimal utilization of customs teams across EUR countries
- Manage Productivity of teams and ensure continuous improvement
- 1st level hiring and screening and people management related decisions.
- Day to day decisions for smooth operational running (e.g. staff re-assignment)
- Talent identification and development for key roles according to designated org structure
- Smooth operational running ensures customer needs are met with no/minimum escalation.
- Manage and lead implementation of new countries, lanes and onboarding strategic customers
- Introduce unified reporting and KPIs structure to measure and monitor performance of teams
- Experience building & leading team of 100+ people.
- Strong communication and interpersonal skills
- Knowledge and experience in logistics / customs Industry.
- Strong process and operational skills
- Strong financial (mainly cost) management skills.
- English with preference with additional European language skill
- People leader. Can create and drive high motivated, engaged teams.
- Performance focus towards quality and KPIs
- Stakeholder management. Balancing expectations while driving performance.
- Strong ability to work under pressure to achieve deadlines.
- Ability to manage multiple initiatives in parallel.
- Ability to manage, coordinate and steer 100+ customs operators
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Relationship Manager - Wealth Management
RCBC,
Cebu City
1 hour ago
Job SummaryServices, grows and further deepens existing as well as new accounts / relationships of high net worth individuals that may be referred, assigned, transferred, or delegated to them.How will you contribute?Solicits new accounts and develops/deepens existing accounts in order to generate and meet targeted sales volume or assets under management (AUM) and revenues/income for the bank. Strives to capture...
Ordering Team Manager
Dempsey Resource Management,
Cebu City
4 days ago
Graduate of any Business or IT-related courses or Statistics With at least 2 years of straight experience aligned to a managerial position With advanced knowledge of MS Excel formulas, functions, and shortcuts Superior communication and interpersonal skills Good analytical and decision-making skills Ability to meet deadlines and manage project delivery Excellent report-writing and presentation skills Ability to work in a...
Customer Service Representative
Helpware,
Cebu City
5 days ago
Customer Service Representative (Email and Chat)About UsHelpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.Our Philippines team is...
