Customer Support Specialist

Eastvantage


Date: 3 weeks ago
City: Pasig City
Contract type: Full time
We're Hiring: Customer Support Specialist!

We are seeking a dedicated and experienced Customer Support Specialist to provide exceptional service to our valued customers. The ideal candidate will have strong communication skills, problem-solving abilities, and a passion for helping others while maintaining high customer satisfaction standards.

Location: Pasig, Philippines

Work Mode: Work From Office

Role: Customer Support Specialist

What You'll Do

Handle customer inquiries via phone, email, and chat

Resolve customer issues and complaints efficiently

Document customer interactions and maintain records

Collaborate with internal teams to improve customer experience

Meet performance metrics and quality standards

What We're Looking For

3+ years of customer support experience

Excellent verbal and written communication skills

Strong problem-solving and analytical abilities

Proficiency in CRM systems and support tools

Patience and empathy when dealing with customers

Ability to work in a fast-paced environment

Ready to make an impact? Apply now and let's grow together!

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