Customer Support Officer (Chinese Happiness Specialist)
Strikingly
Date: 4 days ago
City: Remote
Contract type: Full time
Remote
Position Title: Bilingual Chinese-English Customer Support Officer
Job Overview
We are seeking a dedicated and enthusiastic Bilingual Chinese-English Customer Support Officer to join our team at Strikingly. This full-time position is ideal for professionals looking for a stable and long-term career in customer support. Your contributions will be instrumental in ensuring our customers receive exceptional service and support.
Key Responsibilities
At Strikingly, we are committed to fostering your professional development. Employees are encouraged to pursue advancements within the company, and there are ample opportunities for those who show initiative and demonstrate a dedication to excellence in customer service.
Company Culture And Values
Strikingly prides itself on a supportive and collaborative work environment. We are committed to continuous improvement and value mutual respect among our team members.
Networking And Professional Opportunities
Joining Strikingly will allow you to connect with a network of professionals dedicated to excellence in customer support. Our team environment promotes skill development and collaboration.
Compensation And Benefits
Job Overview
We are seeking a dedicated and enthusiastic Bilingual Chinese-English Customer Support Officer to join our team at Strikingly. This full-time position is ideal for professionals looking for a stable and long-term career in customer support. Your contributions will be instrumental in ensuring our customers receive exceptional service and support.
Key Responsibilities
- Deliver outstanding customer support in both Chinese and English.
- Respond to customer inquiries and resolve issues in a timely manner.
- Maintain a positive demeanor in all interactions with customers.
- Collaborate with colleagues to enhance service effectiveness.
- Keep accurate documentation of customer interactions and feedback.
- Proficiency in both Chinese and English is essential.
- Exceptional communication skills.
- Ability to thrive in a fast-paced environment.
- Strong problem-solving capabilities.
- A customer-focused mindset.
- Previous experience in customer support or similar roles.
- Experience in a bilingual environment is advantageous.
- Excellent interpersonal skills.
- Capability to work independently as well as part of a team.
At Strikingly, we are committed to fostering your professional development. Employees are encouraged to pursue advancements within the company, and there are ample opportunities for those who show initiative and demonstrate a dedication to excellence in customer service.
Company Culture And Values
Strikingly prides itself on a supportive and collaborative work environment. We are committed to continuous improvement and value mutual respect among our team members.
Networking And Professional Opportunities
Joining Strikingly will allow you to connect with a network of professionals dedicated to excellence in customer support. Our team environment promotes skill development and collaboration.
Compensation And Benefits
- Competitive salary based on experience.
- Health and wellness benefits.
- Paid time off and vacation policy.
- Potential for flexible work arrangements.
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