Customer Support - Music Expert | Video Sharing Account

Embrace a global career with Cognizant - a leading organization catering to diverse industries worldwide. Our practice areas and supportive functions offer a vast array of opportunities for your talents. With a team of over 270,000 skilled associates, we are committed to Solving client issues and empowering them in the digital era. And that's not all - we have great news! We have expanded HMO coverage. Now is the time to give back to your loved ones with healthcare coverage. Plus, as part of our dedication to your growth, the Cognizant Learn Academy offers free training! Step into the future with us and become a part of Cognizant's success story!

Education

• College degree, preferably in Music, Sound Recording Technology, Sound Design with background in Musicology, Music Theory and composition

Experience

• At least 2 years in the music industry (music label, publishing, artist management, etc)
• Minimum 1 year of formal musical study in disciplines including—
• instrument or vocal performance, composition or music theory, Sound
• recording technology
• experience with streaming platforms, music data management, operations and support is not required but preferred

Knowledge, Skills and Abilities

• Working knowledge and understanding of music industry, including relevant record labels, eras and genre distinctions past and present
• Working knowledge and understanding of music theory, performance,
• songwriting, composition, etc.
• understanding of the following US based genres: Pop, Hip-Hop, R&B,
• Rock, Metal, Electronic/EDM, Alternative & Indie
• Strong analytical & research skills: Ability to research music artist data and optimize approach to evaluating large sets of music data
• Strong critical thinking, problem solving and general troubleshooting skills
• Excellent spoken and written English communication skills and interpersonal skills with an ability to connect with others easily
• Extreme attention to detail
• Team player with ability to work in a fast-paced, collaborative and constantly evolving environment
• Willing to work onsite either BGC, Taguig City or Vertis North, Quezon City.
• Open to work in shifting schedule.

Benefits:

Besides above industry-standard salary and clear career growth, you will also have HMO coverage* from day 1 of your job. The following are included in this benefit:

• Competitive medical coverage for the employee and family (parents, spouse, or domestic partner) **
• Medicine reimbursement for outpatients
• Maternity assistance
• Educational Assistance
• Life, accidental death and dismemberment, and total permanent disability insurance
• Laboratory, diagnostic and therapeutic procedures
• Annual Physical Exam (APE)
• Dental
• Access to major hospitals

How to Apply?

• Kindly complete all the questions, steps, and assessments online. Once done, you will receive an email invitation for virtual job fair.