Customer Support - Hotel Reservation
Sapient Global Services
Date: 19 hours ago
City: Caloocan City
Contract type: Full time
We are urgently hiring for a Hotel Reservation Agent at Metro Manila Sites! One-day Hiring Process! Earn up to 25k monthly! Plus more benefits! This is a limited slot. Apply now!
Responsibilities
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Responsibilities
- Manage hotel reservations, inquiries, and cancellations.
- Provide accurate details about hotel availability, rates, and amenities.
- Process bookings efficiently and correctly.
- Resolve customer concerns and escalate issues as needed.
- Meet performance targets for productivity, quality, and customer satisfaction.
- Maintain accurate records of reservations and customer interactions.
- High school diploma or equivalent required.
- No experience necessary—we provide comprehensive training!
- Strong communication and interpersonal skills.
- Attention to detail and effective problem-solving abilities.
- Familiarity with reservation systems (e.g., GDS) is a plus but not required.
- Adaptable to changing customer needs and able to work well independently or as part of a team.
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
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