Customer Support Happiness Officer (English)
Strikingly
Date: 3 weeks ago
City: Remote
Contract type: Full time
Remote
Job Overview
We are seeking a passionate English Happiness Officer, also known as a Customer Support Agent, who will excel in delivering outstanding service through our email and live-chat platforms. This role is ideal for individuals who thrive on assisting others and can maintain composure in high-pressure situations.
Key Responsibilities
We are dedicated to fostering the professional growth of our employees, offering various avenues for skill enhancement and career advancement within the organization.
Company Culture And Values
Our company promotes a supportive and collaborative environment, where each team member’s contributions are valued. We cultivate a friendly and professional atmosphere that encourages respect and teamwork.
Networking And Professional Opportunities
Joining our team provides you with extensive opportunities to network and collaborate within a vibrant professional community, enhancing your career development.
Compensation And Benefits
We are seeking a passionate English Happiness Officer, also known as a Customer Support Agent, who will excel in delivering outstanding service through our email and live-chat platforms. This role is ideal for individuals who thrive on assisting others and can maintain composure in high-pressure situations.
Key Responsibilities
- Provide exceptional and friendly support to customers via email and live-chat
- Address customer inquiries and resolve issues efficiently
- Uphold a high standard of customer satisfaction
- Collaborate with team members to enhance service processes
- Excellent communication skills in English
- Strong problem-solving capabilities
- Ability to remain calm under pressure
- Proficiency in using email and live-chat support tools
- Empathy and a genuine desire to assist others
- Previous experience in customer support or a related field is advantageous
- Strong interpersonal skills
- Proven ability to work effectively within a team environment
We are dedicated to fostering the professional growth of our employees, offering various avenues for skill enhancement and career advancement within the organization.
Company Culture And Values
Our company promotes a supportive and collaborative environment, where each team member’s contributions are valued. We cultivate a friendly and professional atmosphere that encourages respect and teamwork.
Networking And Professional Opportunities
Joining our team provides you with extensive opportunities to network and collaborate within a vibrant professional community, enhancing your career development.
Compensation And Benefits
- Competitive salary
- Opportunities for performance-based bonuses
- Flexible working hours
- A supportive team environment that emphasizes employee well-being.
How to apply
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