Customer Support Happiness Officer - Polish

Job Overview

We are in search of a Bilingual Polish - English Customer Support Agent, also referred to as a Happiness Officer. This pivotal role encompasses delivering exceptional and courteous service through our email and live-chat platforms. Ideal candidates will have a genuine enthusiasm for assisting others and an ability to maintain composure under challenging circumstances.

Key Responsibilities

• Provide timely and professional customer support via email and live-chat channels.
• Translate our product content into Polish, utilizing provided tools for seamless translation processes.
• Moderate and review translations submitted by fellow team members to ensure accuracy and quality.
  
  

Required Skills

• Proficiency in both Polish and English.
• Outstanding communication abilities.
• Capability to manage customer inquiries with a calm and professional demeanor.
• Strong translation skills coupled with meticulous attention to detail.
  
  

Qualifications

• Demonstrated experience in customer support or related fields.
• Command of Polish and English languages.
• Effective problem-solving skills.
  
  

Career Growth Opportunities

This position offers significant potential for personal and professional advancement, particularly in enhancing language proficiency and customer service acumen. Engage in valuable experiences that can lead to various future roles within the customer support industry.

Company Culture And Values

Our organization is committed to fostering a supportive and collaborative work environment, where assisting others remains at the heart of our mission. We prioritize clear communication and teamwork, thus creating a positive atmosphere for employees and customers alike.

Employment Type: Full-Time