Customer Support Associate - Calls, Chat, and Email Handling

Caldwell Communications


Date: 2 weeks ago
City: Caloocan City
Contract type: Full time
READY TO START YOUR CAREER ASAP? SECURE YOUR SPOT NOW AND MOVE TO THE FRONT OF THE LINE!

We’re hiring Customer Service Representative for our voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry.

Responsibilities

  • Provide professional customer support via chat or phone
  • Assist clients with billing concerns, technical support, and service inquiries
  • Document customer interactions with accuracy
  • Follow standard operating procedures and meet quality standards
  • Work collaboratively in a team-focused environment

Qualifications

  • At least 18 years old
  • Graduate of High School (Old Curriculum), Senior High School, or ALS
  • No BPO experience required
  • Strong English communication skills (written and verbal)
  • Detail-oriented with good typing and multitasking skills
  • Willing to work onsite
  • Amenable to shifting schedules including weekends and holidays

Perks You'll Enjoy

  • Monthly salary: PHP 17,500 to PHP 28,000 (depending on account and experience)
  • Night differential pay
  • Paid leaves, holiday pay, and overtime pay
  • Government-mandated benefits and 13th month pay
  • Opportunities for internal promotions and career growth

Why Apply?

  • Fresher-friendly, no prior BPO experience needed
  • Immediate hiring for non-voice and voice accounts
  • Competitive pay and full benefits
  • Opportunities for advancement in a leading global BPO
  • Located in a central and accessible location

Further details will be discussed during the interview. We have limited job offers available here!

APPLY TODAY to secure your slot.

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