Customer Support Agent
TalentPop App
Date: 5 hours ago
City: Bacolod City
Contract type: Full time
Remote
About Us
At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home.
What You’ll Do
READY TO JOIN US?
If you're passionate about making someone’s day better and want to be part of a supportive, remote-first team, we’d love to hear from you. Apply now and let’s grow together!
At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home.
What You’ll Do
- Connect with customers via chat, email, or phone to answer questions and resolve issues
- Assist with everything from product inquiries to order tracking and returns
- Deliver kind, clear, and helpful responses that leave a positive impression
- Stay up-to-date with product knowledge and support practices to consistently offer high-quality service
- Competitive pay with annual performance-based increases
- Paid time off so you can take care of yourself
- Comprehensive health and dental insurance or a monthly health stipend to keep you feeling your best
- Holiday bonuses to show appreciation for your hard work
- A fully remote work setup — no commuting, ever
- Opportunities for growth and advancement as we continue to expand
- Excellent English communication skills (both written and spoken)
- At least 1 year of customer service experience (especially in e-commerce or remote support)
- Experience with platforms like Zendesk, Gorgias, or Shopify (or a fast learner!)
- Patient, empathetic, and responsible problem-solver
- Enjoys being part of a team and takes pride in a job well done
- Your own computer or laptop (i5 processor or equivalent preferred)
- A reliable internet connection (minimum of 15 Mbps upload/download speed)
READY TO JOIN US?
If you're passionate about making someone’s day better and want to be part of a supportive, remote-first team, we’d love to hear from you. Apply now and let’s grow together!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Drafter I
Centerline,
Bacolod City
2 weeks ago
OverviewJob SummaryThe Drafter I is responsible for preparing zoning and construction drawings in AutoCAD as quickly and accurately as possible with supervision. The ideal candidate will prepare/set up an initial scope of drawings; communicate with the Project Lead and Project Managers, and perform other duties that may be assigned.What Will You Do Prepare zoning and construction drawings in AutoCAD as...
Customer Service Representative - Bacolod
InteLogix,
Bacolod City
3 weeks ago
Who We AreAt InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and commitment to excellence. Join us at InteLogix and be part of a...
Executive Assistant
LoftyHire,
Bacolod City
3 weeks ago
Full-Time | Remote | Supporting Sales OperationsAre you a highly organized communicator who thrives in fast-paced environments? We’re hiring an Executive Assistant (EA) to support a dynamic sales team. This person will be critical in ensuring that prospects complete all brand audit prep steps promptly and that the sales team stays organized and efficient.If you're detail-oriented, proactive, and passionate about...
