Customer Support Agent
TalentPop App
Date: 2 weeks ago
City: General Santos
Contract type: Full time
Remote
About Us
At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home.
What You’ll Do
READY TO JOIN US?
If you're passionate about making someone’s day better and want to be part of a supportive, remote-first team, we’d love to hear from you. Apply now and let’s grow together!
At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection. We’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home.
What You’ll Do
- Connect with customers via chat, email, or phone to answer questions and resolve issues
- Assist with everything from product inquiries to order tracking and returns
- Deliver kind, clear, and helpful responses that leave a positive impression
- Stay up-to-date with product knowledge and support practices to consistently offer high-quality service
- Competitive pay with annual performance-based increases
- Paid time off so you can take care of yourself
- Comprehensive health and dental insurance or a monthly health stipend to keep you feeling your best
- Holiday bonuses to show appreciation for your hard work
- A fully remote work setup — no commuting, ever
- Opportunities for growth and advancement as we continue to expand
- Excellent English communication skills (both written and spoken)
- At least 1 year of customer service experience (especially in e-commerce or remote support)
- Experience with platforms like Zendesk, Gorgias, or Shopify (or a fast learner!)
- Patient, empathetic, and responsible problem-solver
- Enjoys being part of a team and takes pride in a job well done
- Your own computer or laptop (i5 processor or equivalent preferred)
- A reliable internet connection (minimum of 15 Mbps upload/download speed)
READY TO JOIN US?
If you're passionate about making someone’s day better and want to be part of a supportive, remote-first team, we’d love to hear from you. Apply now and let’s grow together!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Shopify/ Gorgias Customer Support Agent
TalentPop App,
General Santos
1 week ago
WE'RE HIRING: SHOPIFY/GORGIAS CUSTOMER SUPPORT AGENT (REMOTE)About UsAt TalentPop, we believe customer support is more than just answering questions — it’s about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy individuals who love helping others and want to grow their careers in a fully remote environment.What You’ll DoRespond to customers via chat, email, or phone...
Mall Engineer - General Santos
Robinsons Land Corporation,
General Santos
2 weeks ago
DepartmentRPGenSan-EngineeringEmployee TypeProbationaryThe Mall Engineer ensures that the mall equipment and facilities (e.g. AC equipment, electrical facilities, water facilities, sewage treatment plant, ventilating equipment, kitchen exhaust equipment, generators) are in good operating condition and operate at maximum efficiency.Candidate must possess at least a Bachelor's/College Degree and Professional License (Passed Board/Bar/Professional License Exam) in Engineering (Electrical), Engineering (Mechanical) or equivalent.At least 2...
Smoke Free Products Sales Executive
Philip Morris International,
General Santos
4 weeks ago
Hiring in the following Sales Office locations:North Central Luzon – Guiguinto, San Fernando, SubicSouth Luzon – Imus, TanauanVisayas – MandaueMindanao – General Santos, DavaoWork Setup: 5.5 work days, Mondays to SaturdaysBe a part of a revolutionary change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power...
