Customer Support Administrator (Intermediate)

Discover your 100% YOU with MicroSourcing!

Position: Customer Support Administrator

Location: MOA

Work setup & shift: Onsite / Dayshift

Why join MicroSourcing?

You'll Have

• Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role:

• Accounting data entry to support end of period reporting.
• Fulfilling orders with Operations covering invoicing new orders, set up of new clients/campaigns into the Card Database, processing data for card orders, maintenance of card printers and consumables.
• Handling of client files, briefs and job requests
• Creating outgoing mail lodgment reports
• Management of incoming and outgoing mail
• Maintaining the inventory database
• Maintaining and archiving of job folders
  
  

What You Need:

• Experience working within a customer service and administrative environment.
• Excellent phone manner
• Intermediate skills in Microsoft Word and Excel
• Working knowledge of Adobe suite
• A strong work ethic with an ability to consistently deliver to deadlines.
• Work within a team but also work autonomously.
• Flexible and amiable nature
• High attention to detail
• Ability to work in a fast paced and ever evolving environment
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply