Customer Service Representative (with Billing Experience)
RealPage, Inc.
Date: 7 hours ago
City: Pasig City
Contract type: Full time
Overview
The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.
Responsibilities
The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.
Responsibilities
- Ensure all required documentation is obtained from clients and/or Implementations Team with proper authorizations to effect vendor billing address changes
- Coordinate with the Implementations Team to get a timely listing of new client sites requiring billing address changes on their utility vendor invoices
- For new client property sites, submit requests to client vendors to have invoice billing addresses changed to the Velocity address
- For existing client property sites, re-request address changes as needed to ensure timely delivery of client utility vendor invoices to Velocity
- Monitor the missing invoice alerts queue in the department’s operational system to identify and resolve outstanding problem items
- Resolve items within the departments target SLS
- Monitor and action problem items submitted by clients and other Velocity departments to the group’s mailbox
- Resolve items within the departments target SLS
- Maintain department reporting on client address change status
- Data entry of invoices within the department’s system
- Additional projects as required
- High school diploma or equivalent required; college degree preferred
- Intermediate knowledge of MS Word and Excel
- Intermediate understanding of MS Excel spreadsheets & database applications
- Strong attention to detail
- General office skills such as data processing, filing, emailing and faxing
- Strong written and verbal communication skills
- Demonstrated follow up and organizational skills
- Able to learn new processes and tools in a fast paced environment
- Overtime may be required in order to meet deadlines
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
US Payroll Specialist
Jollibee Group,
Pasig City
1 day ago
The US Payroll Specialist will play a crucial role in ensuring accurate and timely processing of payroll for all North American employees.This position will collaborate closely with HR, Finance, and other departments to handle payroll-related inquiries and maintain compliance with federal, state, and local regulations.RESPONSIBILITIESProcess Bi-weekly, semi-monthly, and/or monthly payroll for North American employees using the ADP payroll system.Verify and...
Senior Accountant
August 99,
Pasig City
1 day ago
We are seeking a highly capable finance professional to join my team and take ownership of the month-end close and reporting process across 15 investment entities. This role is critical to ensuring timely, accurate, and insightful financial reporting that supports strategic decision-making.Key ResponsibilitiesLead the month-end close process for 15 entities, ensuring accuracy and timelinessPrepare and deliver monthly reporting packs tailored...
Global Sourcer
Power Integrations,
Pasig City
5 days ago
DescriptionDuties and Responsibilities Attends calibration meetings with the hiring managers to gain a thorough understanding of the needs of the position and develop/execute effective sourcing plans for each requisition. Prepares and procures approvals for job requisitions and offers; coordinates with HR team to procure job leveling and compensation data. Manages sourcing platforms and vendors such as job boards, social networking,...
