Customer Service Representative - Voice/Non-Voice

Caldwell Communications


Date: 3 weeks ago
City: Caloocan City
Contract type: Full time
For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs

Job Responsibilities

  • Answers phone calls and provides important information/ assistance to clients
  • Checks mail, fax, and internet mail to provide customer assistance
  • Communicate with customers on the phone or using written correspondence to take care of concerns
  • Answer participant questions, as well as talk to participants to achieve a full understanding of what critical information is being asked.

What are we looking for?

  • Open to candidates who completed college no experience required
  • Open to High School and Senior High School Graduates with BPO experience
  • Excellent to above-average English communication skills
  • BPO experience is a plus but not necessary
  • Can do onsite work
  • Within 25km to 35 km

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! APPLY NOW!

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