Customer Service Representative - Voice & Non-Voice Support

Caldwell Communications


Date: 14 hours ago
City: Quezon City
Contract type: Full time
READY TO START YOUR CAREER ASAP? SECURE YOUR SPOT NOW AND MOVE TO THE FRONT OF THE LINE!

We’re hiring Customer Service Representative for our voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry.

Responsibilities

  • Provide professional customer support via chat or phone
  • Assist clients with billing concerns, technical support, and service inquiries
  • Document customer interactions with accuracy
  • Follow standard operating procedures and meet quality standards
  • Work collaboratively in a team-focused environment

Qualifications

  • At least 18 years old
  • Graduate of High School (Old Curriculum), Senior High School, or ALS
  • No BPO experience required
  • Strong English communication skills (written and verbal)
  • Detail-oriented with good typing and multitasking skills
  • Willing to work onsite
  • Amenable to shifting schedules including weekends and holidays

Perks You'll Enjoy

  • Monthly salary: PHP 17,500 to PHP 28,000 (depending on account and experience)
  • Night differential pay
  • Paid leaves, holiday pay, and overtime pay
  • Government-mandated benefits and 13th month pay
  • Opportunities for internal promotions and career growth

Why Apply?

  • Fresher-friendly, no prior BPO experience needed
  • Immediate hiring for non-voice and voice accounts
  • Competitive pay and full benefits
  • Opportunities for advancement in a leading global BPO
  • Located in a central and accessible location

Further details will be discussed during the interview. We have limited job offers available here!

APPLY TODAY to secure your slot.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Platform Engineer (Certificate Management)

Manulife, Quezon City
1 day ago
The Platform Engineer (Certificate Management) will be managing the certificate management dashboards and end-to-end certificate and secret renewal. The team will work closely with global application and infrastructure teams to ensure successful implementation of end-to-end secrets management.Key ResponsibilitiesManaging the certificate management dashboards and end-to-end certificate and secret renewal. Working closely with global application and infrastructure teams to ensure successful implementation...

Cyber Recruiter - Voice (Work From Home)

Cyberbacker Careers, Quezon City
1 day ago
Responsibilities Command and Database Management Drip Campaigns and Social Media Recruiting Appointment Setting Scripts Market Share Scripts Co-broke Scripts Merger Scripts Lead Follow up Events and Invitation Scripts Productivity Coaching Scripts New Licensee Scripts Prospect recruits on a daily basis from multiple lead sources Send and respond to text messages as well as inbound phone callsGeneral Requirements Good command of...

Support Technician

Acquire Intelligence, Quezon City
2 days ago
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Position Title: Support Technician Division: Infrastructure & Operations Location: Metro Manila, Philippines Position Manager: Program Manager/ Operations Manager/ Senior Operations Manager Direct Reports:...