Customer Service Representative - Voice & Non-Voice Support
Caldwell Communications
Date: 2 weeks ago
City: Quezon City
Contract type: Full time
READY TO START YOUR CAREER ASAP? SECURE YOUR SPOT NOW AND MOVE TO THE FRONT OF THE LINE!
We’re hiring Customer Service Representative for our voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry.
Responsibilities
APPLY TODAY to secure your slot.
We’re hiring Customer Service Representative for our voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry.
Responsibilities
- Provide professional customer support via chat or phone
- Assist clients with billing concerns, technical support, and service inquiries
- Document customer interactions with accuracy
- Follow standard operating procedures and meet quality standards
- Work collaboratively in a team-focused environment
- At least 18 years old
- Graduate of High School (Old Curriculum), Senior High School, or ALS
- No BPO experience required
- Strong English communication skills (written and verbal)
- Detail-oriented with good typing and multitasking skills
- Willing to work onsite
- Amenable to shifting schedules including weekends and holidays
- Monthly salary: PHP 17,500 to PHP 28,000 (depending on account and experience)
- Night differential pay
- Paid leaves, holiday pay, and overtime pay
- Government-mandated benefits and 13th month pay
- Opportunities for internal promotions and career growth
- Fresher-friendly, no prior BPO experience needed
- Immediate hiring for non-voice and voice accounts
- Competitive pay and full benefits
- Opportunities for advancement in a leading global BPO
- Located in a central and accessible location
APPLY TODAY to secure your slot.
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