Customer Service Representative (Telco Account) - #134920
Stark Asia Solutions inc
Date: 2 weeks ago
City: Bacolod City, Western Visayas
Contract type: Full time
The duties and responsibilities of a telco call center job include12:
- Handling customer inquiries both telephonically and by email
- Managing and resolving customer complaints
- Entering new customer information into system
- Processing orders, forms and applications
- Routing calls to appropriate resource when necessary
- Following up customer calls where necessary
- Managing large amounts of incoming phone calls
- Generating sales leads
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