Customer Service Representative (Starting Salary Package of Php 22,000 up to Php 26,000)

Quantrics Enterprises Inc.


Date: 6 days ago
City: San Mateo
Contract type: Full time
Overview

A Customer Service Representative aids and support to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience for various products or services.

Responsibilities

What you’ll be doing:

  • Navigate computer systems to track calls, gather information and effectively resolve customer issues or queries.
  • Enhance customer relationships and contribute to building customer loyalty.
  • Review and document customer accounts to fully understand the customer’s situation prior to making outbound calls when necessary.
  • Sell, cross sell, and upsell the best communication products and services in the market.

Qualifications

What we’re looking for:

  • Ability to work in shifting schedule
  • Willing to work in San Mateo, Rizal.
  • At least Senior HS or HS Grad (old curriculum)
  • Must be at least 18 years old
  • Advance computer knowledge and a great multi-tasker
  • Must have NBI Clearance prior to Job Offer
  • Excellent interpersonal skills

A Glimpse of what awaits you:

  • Earn as much as Php 22,000 to Php 26,000 Salary Package + Quarterly Salary Increase*
  • Hybrid or Work from Home ( performance-based arrangements are made after probationary period)
  • HMO with 1 FREE Dependent
  • 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
  • Life and Accident Insurance – Day 1
  • Optical, Medicine, and Mental Health Reimbursement
  • 6 Months Paid Maternity Leave with Cash Assistance
  • Competitive Paid Paternity Leave

You may also walk in to apply!

Monday-Friday, 10am-5pm.

  • Weekend/Holiday operations are subject to change without prior notice.
  • Check our Social Media pages for updates.

Site located at: 4/F SM San Mateo, Gen. Luna Ave., San Mateo, Rizal (Entrance besides SM San Mateo Supermarket)

Take your journey to the next level!

Tip: Don't forget your Valid ID & Resume

TARA NA SA Q!

  • Terms and conditions apply.

#callcenterhiring

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