Customer Service Representative - Seasonal
TTEC
Date: 1 week ago
City: Lipa City
Contract type: Full time
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Seasonal Customer Service Representative working hybrid in Lipa, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Lipa office at Level 2 of Robinsons Place Lipa, Mataas na Lupa.
What You’ll Be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers experience being just average or an exceptional one.
During a Typical Day, You’ll
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You’ll report to the team leader. You’ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location
PH-Calabarzon-Lipa
Job
_Customer Care Representative
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Lipa office at Level 2 of Robinsons Place Lipa, Mataas na Lupa.
What You’ll Be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers experience being just average or an exceptional one.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Completed senior high school or 2nd year in college
- With 6 months BPO experience for high school graduates (Old curriculum)
- Recognize, apply and explain your product or service knowledge
- Computer experience
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You’ll report to the team leader. You’ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location
PH-Calabarzon-Lipa
Job
_Customer Care Representative
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Sales Associate
TPS Shared Services Inc.,
Lipa City
2 weeks ago
Job SummaryThe Sales Associate is responsible for delivering an exceptional shopping experience by providing outstanding customer service, achieving sales goals, and maintaining a well-organized and visually appealing store environment. The ideal candidate is enthusiastic, detail-oriented, and capable of multi-tasking in a fast-paced retail setting.Key Responsibilities Greet customers promptly and courteously. Assist customers with product inquiries and provide knowledgeable recommendations. Address...
Safety Officer/PCO
YUTO PACKAGING TECHNOLOGY PHILIPPINES CORP.,
Lipa City
4 weeks ago
Handles issuance of all chemical substances. In charge of environmental management and safety.Monthly inspection and checking of FIre Fighting Equipments including Fire Extinguishers, Emergency Lights, Exit Signs, Exit Doors, and Fire Hose Cabinets. Leads the semi-annual emergency simulation drill. Established policies and programs as needed in connection with the environment and accomplishment of Occupational Safety and Health Program. Conducts orientation...
Medical Sales Representative
Zydus Healthcare Philippines Inc.,
Lipa City
1 month ago
The Professional Medical Representative (PMR) is responsible for sales operations in a designated area, including maintaining and expanding current accounts, developing new accounts, building customer relationships, meeting quotas, and addressing Healthcare Practitioner (HCP) inquiries. They must be proficient in digital media engagement with HCPs.Duties and Responsibilities:Achieve targeted sales goals for the assigned territory.Follow Basic Call Procedures and Parameters per company...