Customer Service Representative | Retail account

Be part of one of the best BPO companies to work for in Asia!

Join us at Foundever Tarlac with BIG TIME Incentives!

What’s in it for you?

-HMO Benefits for you and your Loved-one’s

-Career Growth Advancement

-Healthy work Environment

-Work-Life Balance

-Competitive Salary

*Terms and Conditions Apply*

Don’t miss out on this fantastic opportunity.

See the details below to start your application.

You have the option to attend the on-site interview or join the virtual interview process, whichever is more convenient for you.

On-Site Interview Details:

Recruitment Operating Days: Monday to Friday

Operating Hours: 9:00 AM to 5:00 PM

Site Location: Robinsons Luisita, San Miguel, Tarlac City (in front of RCBC bank).

Virtual Interview Details:

https://bit.ly/3Z2QHUV

Virtual Interview Schedule: Monday to Friday
Time: 10:00 AM to 6:00 PM

Instructions:

1. Click on the meeting link above.

2. Ensure you have a stable internet connection.

3. Use a device with a working camera and microphone.

4. Join the meeting within the specified time frame.

5. Avoid any technical issues.

Qualifications:

• With good command of the English language.

• College Graduates

• 2-year Vocational Course Graduates

• Undergraduates that have at least completed 60 units in college

• Senior High School Graduates with at least 6 months and above work experience

• High School Graduates with at least 6 months of continuous call center experience

• Willing to work on holidays and weekends

• Willing to work the night shift and on shifting schedules

Responsibilities and Duties:

• Answering incoming calls and responding to customer’s emails

• Providing product and service information to customers

• Management and resolve customer complaints

• Provide product and service information to customers

• Research, identify, and resolve customer complaints using applicable software