Customer Service Representative - Quotations | Onsite | MOA | Nightshift
MicroSourcing
Date: 1 day ago
City: Pasay
Contract type: Full time
Why join MicroSourcing?
You'll Have
As a CUSTOMER SERVICE REPRESENTATIVE - INTERNAL SUPPORT AGENT, you will:
Non-negotiables
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses*
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
As a CUSTOMER SERVICE REPRESENTATIVE - INTERNAL SUPPORT AGENT, you will:
- Enter orders received by Electronic Data Interchange (EDI) and email.
- Respond to Web requests.
- Answer customers' technical questions about Metaltech products by email.
- Complete Metaltech quotations.
- Simple plan readings.
- Work closely with the engineering and logistics team.
- Check order status at customers' request.
- Process RMA (damaged products, customer remorse return, wrong product and/or quantity received, lost order…).
- Participate in team meetings.
Non-negotiables
- Office 365 Suite - Mandatory
- Customer service oriented
- Like numeracy and be able to calculate
- Reading of simple plans (an asset)
- Minimum two years' experience in office work or customer service.
- Organizational skills
- Ability to learn quickly
- Excellent memory
- Autonomy
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
- Terms & conditions apply
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