Customer Service Representative is now hiring at Concentrix Eastwood

Concentrix


Date: 3 weeks ago
City: Quezon City
Contract type: Full time
We're Hiring: Customer Service Representative!

Join our dynamic team at Concentrix Eastwood as a Customer Service Representative. We are looking for enthusiastic individuals who are passionate about providing exceptional customer service and support. The ideal candidate will possess strong communication skills, problem-solving abilities, and a commitment to delivering quality service to our clients.

Location: Quezon City, Philippines

Work Mode: Work From Office

Role: Customer Service Representative

What You'll Do

Respond to customer inquiries via phone, email, or chat in a timely manner.

Resolve customer complaints and provide effective solutions.

Build rapport with customers to enhance their experience.

Document interactions and maintain accurate records of customer communications.

Collaborate with team members to improve processes and service delivery.

Provide feedback on customer trends to help drive product improvements.

What We’re Looking For

Excellent verbal and written communication skills.

Strong problem-solving capabilities and attention to detail.

Ability to work independently as well as part of a team.

Previous experience in customer service is an advantage.

Proficiency in using computer systems and software applications.

Ready to make a difference? Apply now and be part of our success story!

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