Customer Service Representative | Financial & Technical account | Tarlac

Be part of one of the best BPO companies to work for in Asia!

Join us at Foundever Tarlac with BIG TIME Incentives!

What’s in it for you?

-HMO Benefits for you and your Loved-one’s

-Career Growth Advancement

-Healthy work Environment

-Work-Life Balance

-Competitive Salary

*Terms and Conditions Apply*

Don’t miss out on this fantastic opportunity.

See the details below to start your application.

You have the option to attend the on-site interview or join the virtual interview process, whichever is more convenient for you.

On-Site Interview Details:

Recruitment Operating Days: Monday to Friday

Operating Hours: 9:00 AM to 5:00 PM

Site Location: Robinsons Luisita, San Miguel, Tarlac City (in front of RCBC bank).

Virtual Interview Details:

Meeting Link: https://tinyurl.com/JobStreetOnlineApplication

Harver Assessment Link: https://tinyurl.com/JobStreetAssessment

Join our Cloud HD Video Meeting

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. Zoom Rooms is the original software-based conference room solution used around the world in board, conference, huddle, and training rooms, as well as executive offices and classrooms. Founded in 2011, Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Zoom is a publicly traded company headquartered in San Jose, CA.

Virtual Interview Schedule: Monday to Friday
Time: 10:00 AM to 6:00 PM

Instructions:

1. Click on the meeting link above.

2. Ensure you have a stable internet connection.

3. Use a device with a working camera and microphone.

4. Join the meeting within the specified time frame.

5. Avoid any technical issues.

Qualifications:

• With good command of the English language.

• College Graduates

• 2-year Vocational Course Graduates

• Undergraduates that have at least completed 60 units in college

• Senior High School Graduates with at least 6 months and above work experience

• High School Graduates with at least 6 months of continuous call center experience

• Willing to work on holidays and weekends

• Willing to work the night shift and on shifting schedules

Responsibilities and Duties:

• Answering incoming calls and responding to customer’s emails

• Providing product and service information to customers

• Management and resolve customer complaints

• Provide product and service information to customers

• Research, identify, and resolve customer complaints using applicable software