Customer Service Representative (Collector) | Onsite | Night Shift
MicroSourcing
Date: 18 hours ago
City: Quezon City
Contract type: Full time

Why join MicroSourcing?
You'll Have
As a Collections Representative, you will:
Non-negotiables
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses*
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
As a Collections Representative, you will:
- Receive lists of jobs (addresses from the LA office).
- Use Google Maps or MS Streets & Trips to create routes for 10-15 drivers daily and email to LA office.
- Keep in touch with the drivers (by phone).
- Reschedule appointments when needed.
- Communicate with the coordinators regarding jobs.
- Become familiar with the areas in California, in particular Southern California areas.
- Receive allocation of orders (reference numbers) from LA office.
- Call on orders allocated to check on status of subpoena.
- Type detailed message in the system after each phone call.
- Make appointments for the drivers to go to the locations.
- Fill in already created letters in MS Word and e-fax to location, attorney office, or LA office.
- Receive phone calls from locations already served by the company.
- Send work updates daily to LA office via e-mail
- Work and review the orders assigned
- determine the insurance/carrier to be collected from
- follow up either by phone, email and fax
- send demand letters/invoices
Non-negotiables
- Must be a graduate of any Bachelor's degree or any vocational/associate course
- Undergraduates who finished at least 2 years in college from any course are also welcome to apply
- Good English Communication skills are required
- Experience in Collections is a plus
- At least 1 year of call center working experience is preferred
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
- Terms & conditions apply
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Specialist II Accounts Payable
Copeland,
Quezon City
16 hours ago
About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology...

One Day Process - Non-Voice - Weekends Off - No Experience
Caldwell Communications,
Quezon City
1 day ago
For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life Insurance for Qualified Staff Work-life Balance Processes and ProgramsJob Responsibilities Answers phone calls and provides important information/ assistance to clients Checks mail, fax, and...

Medical Coders (HCC & SDS)
HR TechX Corp.,
Quezon City
2 days ago
Job Overview:We are seeking experienced and detail-oriented Medical Coders specializing in HCC (Hierarchical Condition Category) and SDS (Same Day Surgery) coding to join our dynamic healthcare team. If you're passionate about accuracy, compliance, and delivering quality work in a remote setup, we want to hear from you.QUALIFICATIONS:At least 1 year and 5 months of hands-on HCC coding experience (excluding training...
