Customer Service Representative (Auto Insurance)
FTO
Date: 3 weeks ago
City: Davao
Contract type: Full time
Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions.
Knowledge, Skills & Abilities Required
Knowledge, Skills & Abilities Required
- Proven people skills
- Strong problem solving and communication skills
- Strong analytical skills to investigate and resolve customer support tickets
- Able to multi-task efficiently under time pressure
- Previous experience in managing customer focused accounts
- Proven experience in managing a service and support focused team culture
- 6 months - 1 Year plus customer service experience
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