Customer Service Representative

Dencom Consultancy & Manpower Services


Date: 2 weeks ago
City: Pasig City
Contract type: Full time
  • Handle customer inquiries and requests related to bookings, ticketing, flight changes, and travel policies.
  • Provide accurate information and resolve issues in a professional and timely manner.
  • Utilize Omnichannel platforms (voice, chat, email) to deliver consistent service.
  • Document customer interactions accurately and maintain proper case records.
  • Achieve performance goals, including customer satisfaction and quality standards.

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