Customer Service Representative

TalentPop App


Date: 2 weeks ago
City: Bacolod City
Contract type: Full time
Remote
ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Perks & Benefits

  • Annual performance-based increases
  • Paid time off
  • Health and dental insurance or a monthly health stipend
  • Holiday bonuses
  • Permanent work-from-home setup
  • Opportunities for career advancement as we continue to grow

Responsibilities

  • Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
  • Assist Customers: Support customers with orders, shipping, product details, and returns.
  • Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.

Requirements

  • Proficiency in English (both written and verbal)
  • At least 1 year of online/remote customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset

Technical Requirements

  • Personally owned PC or laptop with an i5 processor or equivalent
  • Minimum of 15 Mbps for both upload and download internet speed

When applying, use application code: CS

Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Store Cashier - Ayala Capitol Bacolod

MR DIY Philippines, Bacolod City
6 days ago
Qualifications About the job Store Cashier - Ayala Capitol Bacolod Candidate must possess bachelor’s degree (on Business course or any 4 year course) Has sufficient background in cashiering, preferably with POS experience. Has the ability to provide quality customer service Trustworthy, detail-oriented and can work with minimal supervision Minimum of 1 year/s experience in a similar industry Average communication and...

Customer Service Representative

TTEC, Bacolod City
3 weeks ago
Your potential has a place here with TTEC’s award-winning employment experience. As a Chat Customer Service Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all! We're making it easy for...

Social Media Marketing Specialist

TalentPop App, Bacolod City
4 weeks ago
TalentPop is a fast-growing e-commerce support company dedicated to helping brands thrive in today’s digital landscape. As we expand, we’re looking for a creative and results-driven Social Media Marketing Specialist to join our team. If you’re passionate about building engaging online communities, driving brand awareness, and turning followers into customers, we’d love to meet you!What You’ll DoDevelop and execute social...