Customer Service Representative

Why Join Awesome CX?

If you’re looking for a workplace that’s non-toxic, relaxed, and genuinely fun, you’ve found it. At Awesome CX by Transcom, we’re flipping the script on traditional BPO culture. Here, you’ll support fashion and lifestyle brands that you can actually relate to—no more high-stress telco or finance accounts.

We’re proud of our people-first culture, and it shows in everything we do—from our industry-leading low attrition rates to the way we celebrate our team.

What You’ll Do

• Deliver exceptional customer support via phone, email, or chat
• Resolve inquiries with empathy, accuracy, and a touch of awesome
• Collaborate with teammates to create seamless customer experiences
• Navigate systems and tools efficiently
• Represent lifestyle brands that reflect your personality and interests

What You Bring

• Experience in customer service is a plus—but not required!
• Strong communication and problem-solving skills
• A calm, positive attitude—even when things get busy
• Tech-savvy and comfortable with multitasking
• Passion for fashion, lifestyle, or wellness brands is a plus

Perks That Make a Difference

• A non-toxic, relaxed work culture that values YOU
• Exciting accounts that feel more like passion projects than pressure cookers
• Competitive salary and benefits
• Free daycare facilities so working parents can focus knowing their kids are safe and thriving
• Year-end party—honestly, we can’t even explain it. You’d have to see it to believe it. It’s our most unforgettable celebration of the year
• Career growth opportunities in a supportive, people-first environment

Drop by our Recruitment Hub at:

G/F Ayala Business Center, Matina Town Square, McArthur Highway, Davao City (Just in front of Ateneo de Davao, between UM Matina Campus and Mapúa Malayan Colleges Mindanao)

Open from 9:00 AM to 4:00 PM

Apply Now

Your next awesome career move starts here.

Be part of something different. Be part of Awesome CX