Customer Service Representative

TalentPop App


Date: 4 weeks ago
City: Cagayan de Oro
Contract type: Full time
Remote
ABOUT US: We are a fast-growing E-Commerce brand with many opportunities, looking to bring on the best in class Customer Service Representatives!

Perks & Benefits

  • Salary: $4USD/hr with annual increases
  • Paid Time Off!
  • Health and dental insurance
  • Holiday Bonus!
  • Work from home!
  • We're growing fast, which means more chances of advancement!

Responsibilities

  • Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
  • Assist Customers: Help our customers with orders, shipping, product information, and returns.
  • Quality-Based Responses: Focus on providing quality responses as the standard day-to-day.

Requirements

  • Proficiency in English is mandatory (both written and verbal)
  • 1 year of Customer Service experience is required
  • Any experience with Gorgias, Zendesk, and/or Shopify is preferred (not required)
  • Excellent problem-solving skills and communication skills
  • Solutions-oriented and flexible

Technical Requirements

  • Personally owned PC or laptop with an i5 processor or its equivalent
  • Minimum of 15 Mbps for Upload & Download speed

Ready to take your career to the next level with a fast-growing e-commerce brand? Apply now to join our dynamic team and be part of a company that values your skills and offers plenty of opportunities for growth!

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