Customer Service Rep

Stefanini Group


Date: 1 week ago
City: Pasay
Contract type: Full time
Details

Job Description

Job Description

  • Provide customer service to end users via telephone, email, or web chat.
  • Provide restorative or maintenance actions to resolve end-user problems.
  • Respond to end-user problems based on standard procedures.
  • Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.
  • Must be able to multi-task and handle assigned duties while assisting end-users.
  • Assist end-users with the creation and alteration of electronic credit applications and contracts

Job Requirements

Job Requirements

  • Excellent in oral and written English communication.
  • Excellent customer service skills.
  • Must consistently meet or exceed required performance criteria.
  • Able and willing to take customer support calls during the duration of your shift.
  • Familiarity with a call center environment.
  • Familiarity with ticketing system.
  • Must be willing to work in different shifts. Including rotating Saturdays.
  • Fresh graduates are encouraged to apply.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

P2P Analyst I (Pasay, 00, PH)

Vestas, Pasay
22 hours ago
The team is under the Global Finance of Vestas Shared Service Centre.The Finance Shared Service Center is comprised of various Finance functions that support Vestas globally. These functions include Purchase to Pay, Travel and Expense, Account to Report, Cash Management, Compliance, Fixed Assets, Intercompany, Costing and Inventory, Master Data Management and the Finance Controlling team. This team is expected to...

Strategic Finance Analyst

Michael Page, Pasay
5 days ago
Opportunity to be part of a leading energy and infrastructure company.Exposure to major projectsAbout Our ClientThis role is within a large-scale organization which focuses on the Energy & Natural Resources industry. The company is known for its commitment to innovation and sustainability.Job DescriptionDevelop and implement financial strategies for the organization.Provide financial analysis to support business decisions.Prepare financial reports and projections.Collaborate...

Network Voice Engineer

Vestas, Pasay
1 week ago
Describe the DepartmentDo you want to be part of a Global Infrastructure Operations Engineering Team? We are looking for a Network Engineer to join us to support Network and Core Infrastructure services for site roll out and continues operations. Our branches and end users' infrastructure access are crucial for Vestas.Digital Solutions > Digital Technology Solutions > Digital Core Infrastructure &...