Customer Service (Freight Forwarding)
Compliant Business Processing Philippines, Inc.
Date: 2 weeks ago
City: Mandaluyong City
Contract type: Full time
Job Scope
Process Import Bookings and coordinate customer order with overseas agents
Communicate with customers, service providers, airlines, shipping lines, overseas agent
Shipment order tracking / status reports
Job invoicing / processing creditor invoices
Arranging transport / cartage
Maintain safe and clean working area by complying with company policies and procedures
Qualifications
Graduate of Customs Administration or related course
More than 5 years experience in the industry (logistics, freight forwarding)
Solid work exposure in the end to end activities of order processing
Experience in using Cargowise/ ICS/ Excel
Strong attention to detail
Able to work autonomously
Excellent Customer Service skills
Others
Permanent WFH* (terms and conditions apply).
HMO and Life insurance coverage on the first day of work.
Amenable to work on different shifts (AM, Mid, Night Shift)
Company to provide internet allowance and PC.
20% Night Differential and Other Allowance
Loyalty award and Others.
Process Import Bookings and coordinate customer order with overseas agents
Communicate with customers, service providers, airlines, shipping lines, overseas agent
Shipment order tracking / status reports
Job invoicing / processing creditor invoices
Arranging transport / cartage
Maintain safe and clean working area by complying with company policies and procedures
Qualifications
Graduate of Customs Administration or related course
More than 5 years experience in the industry (logistics, freight forwarding)
Solid work exposure in the end to end activities of order processing
Experience in using Cargowise/ ICS/ Excel
Strong attention to detail
Able to work autonomously
Excellent Customer Service skills
Others
Permanent WFH* (terms and conditions apply).
HMO and Life insurance coverage on the first day of work.
Amenable to work on different shifts (AM, Mid, Night Shift)
Company to provide internet allowance and PC.
20% Night Differential and Other Allowance
Loyalty award and Others.
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