Customer Service for Healthcare Account (Work from home)
Talent Outsourcing Channel Solutions
Date: 3 weeks ago
City: Cebu City
Contract type: Full time
Remote
We are seeking a talented Customer Service professional to join our growing team. This full-time, work from home role will be responsible for providing exceptional customer support to our healthcare clients based in Cebu, Central Visayas. As a Customer Service Representative, you will be the primary point of contact for our customers, handling a variety of inquiries and ensuring a positive brand experience.
What you'll be doing
Answering inbound customer calls and responding to emails and messages in a timely and professional manner
Resolving customer queries and complaints effectively, providing excellent customer service
Documenting all customer interactions and maintaining accurate records
Identifying opportunities to improve customer satisfaction and processes
Supporting with ad-hoc administrative tasks as required
What we're looking for
Atleast HS/SHS Graduate + 6months BPO experience
2 hrs away from CEBU J CENTER
30 mbps internet connection
Conducive working area
PC provided
If you're excited about this opportunity and believe you have the skills and experience to succeed in this role, we encourage you to apply now.
What you'll be doing
Answering inbound customer calls and responding to emails and messages in a timely and professional manner
Resolving customer queries and complaints effectively, providing excellent customer service
Documenting all customer interactions and maintaining accurate records
Identifying opportunities to improve customer satisfaction and processes
Supporting with ad-hoc administrative tasks as required
What we're looking for
Atleast HS/SHS Graduate + 6months BPO experience
2 hrs away from CEBU J CENTER
30 mbps internet connection
Conducive working area
PC provided
If you're excited about this opportunity and believe you have the skills and experience to succeed in this role, we encourage you to apply now.
How to apply
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