Customer Service Associate
FIS, Inc.
Date: 1 week ago
City: Manila
Contract type: Full time
Customer Service Associate
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?
About the role:
As a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.
About the team:
What you will be doing:
What you will need:
Added bonus if you have:
What we offer you:
A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass Job ID JR0290898
About the role:
As a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.
About the team:
What you will be doing:
- Provide excellent customer service to high-value clients.
- Assisting with account and product inquiries while also performing account maintenance.
- Establish a professional rapport with each client.
What you will need:
- The ability to work in a fast-paced environment.
- Excellent verbal and written communication skills as well as above average computer abilities.
- High school diploma or GED
- Banking experience is preferred
- Experience working in a high-volume call center preferred.
- High school diploma or GED.
Added bonus if you have:
What we offer you:
A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass Job ID JR0290898
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
RELATIONSHIP MANAGER
Bank of the Philippine Islands (BPI),
Manila
1 day ago
The Private Wealth Relationship Manager is primarily accountable for managing BPI Private Wealth (PW) accounts/clients and growing the volume and revenue of his/her clients.Responsibilities Manages Private Wealth accounts:Ensures adherence to the account’s agreement, investment guidelines, special instructions, internal policies and procedures, and existing banking circulars and trust rules and regulationsReceives notices, instructions, communications, and supporting documents related to the account’s...
PHYSICAL SECURITY INVESTIGATION OFFICER
Bank of the Philippine Islands (BPI),
Manila
2 days ago
The Physical Security Investigation Officer is p rimarily responsible for the investigation, reporting and record keeping of Physical Security Incidents with the objective to aid the Investigation Head in relaying the information to Chief Security Officer.Responsibilities Supervises / conducts investigation of Physical Security Incidents and other referred cases in order to provide appropriate recommendations and submit them in a timely...
Credit Control Specialist
Fresenius Medical Care,
Manila
1 week ago
The role will be working on the improvement of Working Capital KPI’s, like DSO, BPDSO and make improvements to target and execute the Credit Policy to guarantee a high level of compliance.
Responsibilities:
The role will be working as part of the Credit and Collection Department and will be reporting to the Credit & Collection Manager
Performs collection activities on...
