Customer Service Associate | 1-Day Hiring Process | Cebu

Accenture is heading North! Discover exciting career opportunities as we expand our reach. Join us and ignite your future with Accenture! Mark your calendars for our express hiring event on September 9!

Please be reminded that we have limited slots available, and only those who pre-registered will be processed on the day of the event.

If you are interested to be part of our diverse community, you may drop by at our Bulacan Satellite Office from 10AM-3PM located at:

• 4F Vista Mall, Malolos, MacArthur Highway, Malolos City, Bulacan

Accenture in the Philippines is currently looking for talented individuals for our Customer Service Representative (Insurance).

About the Role: As a Customer Service Representative (Insurance), you will be performing the following tasks on a daily:

• You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
• You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
• You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
• You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.

About You: The ideal candidate will have the following skills and experience:

• College graduates, undergraduates, SHS, and HS graduates
• At least 1-year of work experience in Financial/Healthcare/Insurance accounts
• Amenable to work on a shifting schedule.
• Willing to work full time onsite in Alabang, Muntinlupa City

What’s in it for you? Start your Accenture journey to enjoy these benefits:

• HMO coverage (medical, dental, mental health) from day 1 of employment
• Free medicines for you and your dependents*
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Employee Stock Purchase Plan
• Paid Sick and Vacation Leaves
• Allowances, company bonuses, and performance incentives
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Flexible working arrangements
• Company-sponsored trainings like upskilling and certification
• Volunteering opportunities

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to .age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of convictions or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring Process.

*Terms and conditions apply