Customer Service Agent - Mon to Fri only
Sapient Global Services
Date: 2 weeks ago
City: Quezon City
Contract type: Full time
Easy, no-hassle and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
Responsibilities
Give us a ring, and let’s talk about how we can help you. Apply today!
Responsibilities
- Handle customer inquiries, provide solutions, and resolve issues across various channels.
- Offer accurate information about products, services, and company policies.
- Process orders, returns, and account updates efficiently.
- Maintain high standards of customer service and satisfaction.
- Meet performance targets for productivity, quality, and customer satisfaction.
- Document interactions and transactions accurately.
- High school diploma or equivalent required; customer facing work experience is a plus.
- No prior customer service experience necessary—we provide comprehensive training!
- Strong communication and interpersonal skills.
- Attention to detail and effective problem-solving abilities.
- Ability to work in a fast-paced environment and adapt to changing customer needs.
- Proficiency with customer service tools and systems is a plus but not required.
- Fix weekends Off
- Competitive Salary
- Monthly Commissions
- HMO with 2 FREE Dependents from Day 1
- Free Coffee and Biscuits at the office
- Paid leaves, OT & holiday pay
- Government-mandated benefits & 13th-month pay
- Fast-Track Career Growth for top performers
- Life Insurance & Retirement Plan for qualified team members
Give us a ring, and let’s talk about how we can help you. Apply today!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Telecommunications Analyst - Genesys
Global Payments Inc.,
Quezon City
14 hours ago
DescriptionESSENTIAL FUNCTIONSProvides Level and I and II technical support and becomes knowledgeable of more difficult problems and solutions by assisting management with the development, design and support of moderately complex telecommunication applications and systems to deliver Genesys voice and digital services across various applications securely (carrier routing, applications integration, network segmentation, network security, firewall traversal, and security monitoring). Assists with...
Customer Service Representative - Spanish
Global Payments Inc.,
Quezon City
15 hours ago
SummaryDescription Summary of This RoleResponds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service...
Controls Assurance and IT Compliance Auditor
Global Payments Inc.,
Quezon City
16 hours ago
DescriptionPurposeThis position provides an opportunity for a motivated and promising audit professional to make a strong contribution to Global Payments growing Audit Services Group.As a leading payments technology company, Global Payments management recognizes the importance of managing and responding to risk. The Audit Services Group is an integral and valued component to the Global Payments risk management environment and works...