Customer Service Agent - Customer Service Operations, SeaBank
Monee
Date: 9 hours ago
City: Manila
Contract type: Full time
Job Description
- Ensure that all customer concerns are properly documented, processed, or referred to concerned fulfillment units / Resolving Parties
- Adhere to set quality standards by providing excellent customer service at all times
- Report regularly to CCC Lead and perform other functions as deemed necessary
- 0-2 years of work experience in Customer Service or similar roles. Open to fresh graduates.
- Bachelor’s degree in a related field is a plus.
- Preferably has experience in Customer Service (voice / non-voice) for Digital Banking or Internet Banking.
- Must have good time management skills to handle BAU.
- Open to work in Ortigas Center, Mandaluyong City and/or Gateway, Cubao.
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