Customer Service Advisor - Cable Account - Up to 26K, Onsite - Bacolod
Tap Growth ai
Date: 9 hours ago
City: Bacolod City
Contract type: Full time
We're Hiring: Customer Service Advisor - Cable Account!
We are seeking a dedicated and customer-focused Customer Service Advisor to join our cable services team. The ideal candidate will provide exceptional support to cable account customers, resolve technical issues, and ensure customer satisfaction while maintaining high service standards.
Location: Bacolod City, Philippines
Work Mode: Work From Office
Role: Customer Service Advisor - Cable Account
What You'll Do
Handle inbound customer calls regarding cable services and account inquiries
Troubleshoot technical issues and provide step-by-step solutions
Process billing inquiries, payments, and account modifications
Document customer interactions and maintain accurate records
Meet performance targets for call resolution and customer satisfaction
Collaborate with technical teams to resolve complex issues
What We're Looking For
Excellent verbal and written communication skills
Previous Customer Service Experience Preferred
Strong problem-solving and analytical abilities
Patience and empathy when dealing with customer concerns
Basic computer skills and ability to navigate multiple systems
Willingness to work flexible schedules including weekends
Ready to make an impact? Apply now and let's grow together!
We are seeking a dedicated and customer-focused Customer Service Advisor to join our cable services team. The ideal candidate will provide exceptional support to cable account customers, resolve technical issues, and ensure customer satisfaction while maintaining high service standards.
Location: Bacolod City, Philippines
Work Mode: Work From Office
Role: Customer Service Advisor - Cable Account
What You'll Do
Handle inbound customer calls regarding cable services and account inquiries
Troubleshoot technical issues and provide step-by-step solutions
Process billing inquiries, payments, and account modifications
Document customer interactions and maintain accurate records
Meet performance targets for call resolution and customer satisfaction
Collaborate with technical teams to resolve complex issues
What We're Looking For
Excellent verbal and written communication skills
Previous Customer Service Experience Preferred
Strong problem-solving and analytical abilities
Patience and empathy when dealing with customer concerns
Basic computer skills and ability to navigate multiple systems
Willingness to work flexible schedules including weekends
Ready to make an impact? Apply now and let's grow together!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Care Coordinator Nurse(Pioneer Account w/ 50K Milestone Incentive
VISAYA,
Bacolod City
4 days ago
WE'RE HIRING – Chronic Care Management NurseBacolod SitePIONEER ACCOUNTWork as Care Coordinators/Managers to US patients with chronic diseases - all done over the phone! Earn more with less stress!Graduate of BS Nursing, with active PHRN LicenseWith at least 1-3 years of hospital/clinical experiencePrevious BPO experience an advantageGood English communicationWilling to shift careers to a corporate settingPreferably with prior experience in...
Training Officer
Suntrust Properties, Inc.,
Bacolod City
1 week ago
Job SummaryResponsible for rendering various support services to the department, sales personnel and clients and assisting the Assistant Training and Accreditation Manager in the effective conduct and administration of agents’ accreditation, trainings and seminars.Duties and ResponsibilitiesDesigns basic training modulesDevelops training collateralsResponsible in the implementation of training programsOrganizes outsource trainings and seminarsAdministers qualifying exam for all agent applicantsConducts post training assessmentCertifies...
Customer Service Representative
TalentPop App,
Bacolod City
4 weeks ago
ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based increasesPaid time offHealth and dental insurance or a monthly health stipendHoliday bonusesPermanent work-from-home setupOpportunities for career advancement as we continue to growResponsibilitiesAddress Customer Inquiries: Handle...
