Customer Insight Data Analyst
HR TechX Corp.
Date: 1 day ago
City: Quezon City
Contract type: Full time
This role is designed for professionals with advanced analytical & BI skills with a strong background in customer research and insight analysis. The ideal candidate will possess expert-level SQL skills, experience with statistics and survey modelling techniques, and a proven track record in stakeholder management.
- Data Analysis & Reporting: Extract, manipulate, and analyse large datasets using advanced SQL queries.
- Develop, maintain, and enhance dashboards and reports that provide deep insights into customer behaviour and trends.
- Conduct comprehensive customer research and insight analysis to identify key trends, preferences, and areas for improvement.
- Utilize statistical methods and survey modelling techniques to interpret survey data and support business decisions.
- Translate complex data into clear, actionable insights to support business decision making.
- Collaborate with cross-functional teams to understand their data needs and align insights with business objectives.
- Present findings and strategic recommendations to stakeholders at various levels of the organization.
- Stay current with industry trends, tools, and best practices in data analytics and customer research.
- Identify and implement improvements in data collection and analysis processes.
- Bachelors Degree holder
- At least 1 year of relevant experience
- Proficiency in SQL, including experience with complex queries and large datasets.
- Solid experience with statistical analysis and familiarity with survey modelling techniques using Python or R.
- Familiarity with data visualization tools (e.g., Tableau, Power BI)
- Excellent communication skills with the ability to present complex data in a clear and compelling manner.
- Ability to work independently as well as part of a collaborative team environment.
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