Customer Experience Specialist
TalentPop App
Date: 3 weeks ago
City: Davao
Contract type: Full time
Remote
Customer Experience Specialist (E-commerce & Support Platforms) - Remote
About TalentPop
At TalentPop, we believe that great customer service isn't just about solving problems—it's about building relationships. We're a remote team dedicated to helping e-commerce brands thrive by providing an exceptional customer experience. We're looking for a friendly, proactive, and tech-savvy individual to join us and help make every customer interaction a positive one.
What You'll Do
You'll Be On The Front Lines, Helping Customers And Ensuring They Have a Seamless Experience. Using Various Support And E-commerce Platforms, You'll Manage Customer Inquiries And Provide Timely, Accurate Solutions. Your Day-to-day Will Involve
We're Seeking a Reliable Professional Who Has
We value our team and are committed to your success and well-being. We offer:
To ensure you're set up for success in this role, you'll need:
Ready to Join Us?
If you're experienced in remote customer service, and excited about delivering outstanding customer experiences from home, we'd love to hear from you. Apply now and grow with a team that values your work and your well-being.
About TalentPop
At TalentPop, we believe that great customer service isn't just about solving problems—it's about building relationships. We're a remote team dedicated to helping e-commerce brands thrive by providing an exceptional customer experience. We're looking for a friendly, proactive, and tech-savvy individual to join us and help make every customer interaction a positive one.
What You'll Do
You'll Be On The Front Lines, Helping Customers And Ensuring They Have a Seamless Experience. Using Various Support And E-commerce Platforms, You'll Manage Customer Inquiries And Provide Timely, Accurate Solutions. Your Day-to-day Will Involve
- Communicating with customers via chat, email, and phone.
- Resolving issues related to orders, products, and accounts with empathy and efficiency.
- Becoming an expert on the brands you support, providing informed and thoughtful assistance.
- Collaborating with the team to maintain a high standard of service.
We're Seeking a Reliable Professional Who Has
- At least 1 year of experience in a remote customer-facing role.
- Excellent written and verbal communication skills.
- Experience with e-commerce platforms like Shopify or help desks like Gorgias, Zendesk, or similar is a big plus.
- The ability to work independently and manage multiple tasks.
We value our team and are committed to your success and well-being. We offer:
- Competitive pay and performance-based raises.
- Paid time off and holiday bonuses.
- Health and dental benefits or a health stipend.
- A fully remote work environment.
- Opportunities for career growth as we continue to expand.
To ensure you're set up for success in this role, you'll need:
- A reliable computer or laptop (i5 processor or equivalent preferred).
- A stable internet connection (at least 15 Mbps upload/download).
Ready to Join Us?
If you're experienced in remote customer service, and excited about delivering outstanding customer experiences from home, we'd love to hear from you. Apply now and grow with a team that values your work and your well-being.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Part Time Packer Night Shift
Bachy Soletanche Singapore,
Davao
6 days ago
Report discriminatory job ad to TAFEPRoles & ResponsibilitiesImmediate hiringJob Description & RequirementsPickup medicine according to doctor's prescription.Prepare medicine, double check according to company policyPack medicineOrder for medicine deliveryMake sure medicine is delivered correctly and completely.Ensure compliance of standard operating proceduresAny other ad-hoc duties as assigned by superiorAdvantages If You Have The FollowingPossess a positive attitude with good communication skillsAbility to...
Head of Community Investments
HSBC,
Davao
1 week ago
Some Careers Have More Impact Than OthersIf you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you...
Bobbi Brown Cosmetics - Freelancer - Central Valley, NJ
The Estée Lauder Companies Inc.,
Davao
1 week ago
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer,...
