CUSTOMER EXPERIENCE LEAD
Robinsons Land Corporation
Date: 16 hours ago
City: Pasig City
Contract type: Full time
Department
Building Management
Employee Type
Probationary
Role Mission
As the Customer Experience Lead, you will champion Robinsons Offices’ tenant experience journey by delivering exceptional service and crafting innovative, client-focused solutions. You will be instrumental in cultivating a customer-centric culture across building operations, ensuring every interaction reflects our core values, strategic objectives, and brand pillars.
What We’re Looking For
Bachelor’s degree in Business, Marketing, Communications, or related fields
At least 10 years of professional and leadership experience in hotel operations, client relations, or other customer-facing environments
Proven ability to lead service teams and manage third-party vendors
Strong analytical and communication skills
Passion for customer experience excellence and a drive for continuous improvement
Willing to work onsite at Ortigas Center, Pasig
Experience Range Range (Years)
10 - 11 years
Job posted on
2025-09-08
Building Management
Employee Type
Probationary
Role Mission
As the Customer Experience Lead, you will champion Robinsons Offices’ tenant experience journey by delivering exceptional service and crafting innovative, client-focused solutions. You will be instrumental in cultivating a customer-centric culture across building operations, ensuring every interaction reflects our core values, strategic objectives, and brand pillars.
What We’re Looking For
Bachelor’s degree in Business, Marketing, Communications, or related fields
At least 10 years of professional and leadership experience in hotel operations, client relations, or other customer-facing environments
Proven ability to lead service teams and manage third-party vendors
Strong analytical and communication skills
Passion for customer experience excellence and a drive for continuous improvement
Willing to work onsite at Ortigas Center, Pasig
Experience Range Range (Years)
10 - 11 years
Job posted on
2025-09-08
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