Customer Experience Head - for Trade Marketing
TapTalent.ai
Date: 3 weeks ago
City: Mandaluyong City
Contract type: Full time
We're Hiring: Customer Experience Head - Trade Marketing!
We are seeking an experienced and dynamic Customer Experience Head for Trade Marketing to lead our customer engagement strategies. The ideal candidate will have a proven track record in enhancing customer satisfaction, analyzing market trends, and implementing effective trade marketing initiatives.
Location: Mandaluyong, Philippines
Work Mode: Work From Office
Role: Customer Experience Head - Trade Marketing
What You'll Do
Lead the development and execution of customer experience strategies aligned with trade marketing goals.
Analyze customer feedback and market trends to drive improvements.
Collaborate with cross-functional teams to enhance customer touchpoints.
Monitor KPIs related to customer experience and trade performance.
Identify opportunities for new product promotions and campaigns.
Implement training programs to elevate team performance in customer interactions.
What We’re Looking For
Minimum 8 years of experience in customer experience or trade marketing roles within the F&B Retail/FMCG industries.
Strong analytical skills with a data-driven mindset.
Excellent leadership and interpersonal abilities.
Proven ability to manage multiple projects effectively under tight deadlines.
Strong communication skills, both written and verbal.
Ready to make an impact? Apply now and let’s grow together!
We are seeking an experienced and dynamic Customer Experience Head for Trade Marketing to lead our customer engagement strategies. The ideal candidate will have a proven track record in enhancing customer satisfaction, analyzing market trends, and implementing effective trade marketing initiatives.
Location: Mandaluyong, Philippines
Work Mode: Work From Office
Role: Customer Experience Head - Trade Marketing
What You'll Do
Lead the development and execution of customer experience strategies aligned with trade marketing goals.
Analyze customer feedback and market trends to drive improvements.
Collaborate with cross-functional teams to enhance customer touchpoints.
Monitor KPIs related to customer experience and trade performance.
Identify opportunities for new product promotions and campaigns.
Implement training programs to elevate team performance in customer interactions.
What We’re Looking For
Minimum 8 years of experience in customer experience or trade marketing roles within the F&B Retail/FMCG industries.
Strong analytical skills with a data-driven mindset.
Excellent leadership and interpersonal abilities.
Proven ability to manage multiple projects effectively under tight deadlines.
Strong communication skills, both written and verbal.
Ready to make an impact? Apply now and let’s grow together!
How to apply
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