Customer Experience Executive - BGC

太平洋进出口有限公司


Date: 3 weeks ago
City: Taguig
Contract type: Full time
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Job Description

Job Description Summary

Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.

Qualifications & Key Competencies

  • Ability to work in a fast-paced metric-driven environment with multi-tasking skills
  • Good interpersonal and communication skills
  • Experience handling AU/NZ campaigns will be an advantage

Skills/Attributes

  • Communicates with clarity of thought and purpose. Should be able to effectively compose clear, concise, and crisp messages to a variety of audiences and able to articulate difficult messages in an effective/positive way.

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At Probe Group, we're powered by passion, driven by curiosity, and enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe Group, expect to think differently, challenge the norm and find your purpose.

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Life at Probe Group

Culture Our unique passion-focused culture creates a bright, bold, and buzzing atmosphere.

Employee Wellbeing Probe looks to support your well-being, partnering with Sonder Digital Care Platform.

Diversity and Inclusion Our "I Belong" program aims to create an environment where our uniqueness can thrive.

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