Customer Experience Executive
Probe Group
Date: 3 weeks ago
City: Quezon City
Contract type: Full time
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Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.
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Life at Probe Group
Culture Our unique passion-focused culture creates a bright, bold, and buzzing atmosphere.
Employee Wellbeing Probe looks to support your well-being, partnering with Sonder Digital Care Platform.
Diversity and Inclusion Our "I Belong" program aims to create an environment where our uniqueness can thrive.
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Job Description
- Answering inbound calls and In future emails from Suppliers, Inventory Controllers and Vendor Replenishment Planners to schedule or modify booking in relation to the delivery of inventory.
- Outbound calls to co-ordinate the scheduling of bookings
- Excellent listening skills
- Strong communication skills both written and verbal
- Attention to detail
- Ability to multi-task and retain information
- Work well under pressure
- Time Management
- The ability to liaison effectively at all levels
- Problem solving and conflict resolution skills
Apply Now
Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.
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Diversity and Inclusion Our "I Belong" program aims to create an environment where our uniqueness can thrive.
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